An order form must be submitted for ALL orders. No exceptions.
Production will not begin on any order until we have received both payment information and approval of digital proofs. Turn time is estimated from the date we have both of these on file.
Turn times are estimates only. Your job may ship a few days earlier, it may ship a few days later. These times ARE NOT guaranteed. We offer upgraded shipping, at reasonable prices. If you need your order quicker, please inquire about special arrangements and faster shipping.
When we receive your files, your order will be checked in, and a PDF proof will be generated and emailed to you (generally within 1-2 business days). If your files are not suitable for print, we will contact you ASAP with details regarding the issue. We will work with you to rectify the problem as best we can. When suitable artwork is submitted, proofs will be emailed.
Digital proofs are emailed for all orders within 1-2 business days order placement, and submitting print ready art.
Proofs must be approved before production can begin. To approve your proof, simply respond to email containing proofs.
There is a $25 charge for re-proofing, so please ensure your artwork is correct before submitting it.
PRINT (7" RECORD PRODUCTS, VINYL LABELS & POSTERS)
UPDATE 3-4-2011: Currently running 12-15 business days.
For 7" glue pockets please add 3-5 business days.
Bulk discs ship within 7-10 business days of disc label proof approval.
Complete CD packages ship within 10 to 12 business days of proof approval.
Digipaks and custom orders may require additional time.
12" RECORD JACKETS/INNER SLEEVES
12" jackets ship approximately 12 business days from proof approval.
If you are on a tight schedule, please call Walter at ext. 301 to see if special arrangements can be made.